Hey PCO users! We have some very important information for you about text messaging through PCO. Up until today, we have been using TextMarks.com for sending out the automatic text messages. However, after over 12 hours of downtime today from TextMarks, we've decided to take the text messaging feature into our own hands. Here's how it will affect you:
*All current text message users: *You must log in to your PCO account, go to 'My Account' in the top right corner of the screen, and then enable text messaging again. As of now, everyone's has been cleared because of this switch. We do apologize for this inconvenience but we are trying to better your experience. Now when you indicate that you want to enable text messaging, it will ask you for your carrier. You must indicate this in order to receive text messages. Once you've re-enabled and clicked 'Save Person' at the bottom, you're all set to receive PCO text messages from here on out!
*All International PCO users: *You can now have access to the text messaging option! Just log in, go to 'My Account' in the top right corner, and then enter in a mobile number (make sure to indicate that it's mobile or it won't work). After you've entered your number, click 'Enable Text Messaging' and indicate the carrier you have. You'll be all set!
Thanks to all PCO users for your understanding with any inconveniences this may have caused. We wanted a more reliable texting process, so that is why we are going through this transition stage with this feature.
If you do not see your carrier or need help with our new text messaging support please e-mail firstname.lastname@example.org.
Thank you and have a wonderful rest of your week!